Within modern, dynamic business environments, 70% of CFOs feel that risk management is at the top of their docket. As the life cycle of financial processes becomes fundamentally reshaped through automation, the risk environment stands at the cusp of seismic change. It means that the driving force implicates CFOs in the front seat and takes them into uncharted waters.
The balance between the benefits of automation and its risks is very precariously balanced. Stakes are high, and the average cost for a breach soared to an earth-shattering $4.35 million in 2022. As financial guardians of stability for the entire business, the CFOs shall evolve and innovate. They have no choice but to harness the power of automation while still constructing their risk plans. Otherwise, their company’s future depends on it. That is what we will look at in this blog post: how CFOs can rise to this challenge and lead the way in this age of automation.
Emerging risks and vulnerabilities associated with automated finance processes
Overdependence on technology allows for the possibility that human oversight and interaction will become lax and permit errors and even fraud to slip through undetected. Automation is subject to attacks by cybercriminals and information terrorists, and a single breach can cause large financial losses due to stealthy attacks on sensitive financial information.
Cybersecurity and data privacy threats:
Increased risk of cybersecurity is a bane for automated finance processes; the average cost of a data breach will be 4.35 million in 2022. Cybercriminals exploit system vulnerabilities to steal sensitive financial data. Optimized security measures such as encryption, access controls, and continuous monitoring are mandated to keep away from data breaches and customer trust.
Algorithm bias and ethical considerations:
AI finance algorithms can simply replicate the biases existing in society as mirrored in the data, thus producing results full of discrimination in aspects of decisions about credit and lending. Decisions by AI systems are often not transparent, which is ethically dubious. The development of AI needs to be underpinned by clear and transparent ethical rules and guidelines.
System failures and business continuity risks:
Failures and outages can easily take an automated finance system down and, with that, all of these critical operations, resulting in huge financial losses. A survey shows 64% of financial institutions were affected by ransomware in the year 2022. There has to be a proper back and recovery strategy. Finance and IT teams need to test it so that the business can remain running without any failures.
Regulatory compliance and audit challenges:
Automated processes of finance have to comply with changing regulations and requirements. Audit trails and documentation need to be comprehensive to demonstrate compliance. Automation errors may affect the accuracy of regulatory reporting. Thus, there is the risk of fines and reputational damage. Investment in automated compliance solutions and frequent audits will guide you through these complexities.
What key strategies can CFOs follow to manage automated finance environment risks?
Establishing robust governance frameworks and controls:
Strong governance forms the very backbone of managing risks associated with automated finance. Keeping up with digital transformation has emerged as a significant risk management challenge for 79% of organizations. Policy establishment, approval workflow, and segregation of duties are some of the most prominent things to keep risks at bay. Audits and compliance checks have become a regular phenomenon to ensure that controls remain effective with evolving automation.
Ensuring data integrity and security across systems:
Data integrity is a requisite for generating accurate financial reports and proper decisions. The losses incurred due to poor-quality data used for faulty risk assessments can be huge. There needs to be appropriate data validation, reconciliation, and encryption mechanisms. Data are best secured by implementing strict access controls and monitoring anomalies that could prevent data breaches where loss costs are growing on an average of 15% consecutively yearly.
Deploying advanced analytics and AI for risk monitoring and mitigation:
It is because of AI and machine learning that the real-time ability to scan large datasets for potential risk exposures is possible today. 90% of financial institutions evaluate or use AI to manage their risks better. Predictive analytics can better anticipate and predict market trends and credit defaults than traditional models. AI-based fraud detection in itself can help save institutions millions of losses.
Fostering a risk-aware culture and employee training:
Effective risk management requires the embodiment of a substantial risk culture. 55% of financial institutions are actively developing enterprise-wide risk awareness solutions. Front-line employees should be actively engaged as valuable sources of risk information. Periodic training about risk policies, ethical practices, and ways of reporting risk concerns may be one option for bolstering the risk culture to an extraordinary level.
Best practices for integrating risk management into finance automation initiatives
While automation and technical process management stand as a given prerequisite to handle business finance automation hiccups, CFO-led manual proactive strategies are the best ways to succeed in effective risk management integration. Processes entail:
- Involving risk management teams in the very early stages of the automation planning process to identify and tackle possible additional risks in advance.
- Conducting thorough risk assessments and testing before implementing automated finance processes to minimize unexpected issues.
- Clearly defining roles and responsibilities for accountability in managing automated finance environment risks.
- Implementing robust monitoring and alerting mechanisms to detect and respond in real-time to anomalies or errors.
- Identifying and then enlisting continuous review and revision of risk management strategies with the induction and embedding of frameworks like COSO ERM, ISO 31000 Risk Management Standard, NIST Cybersecurity Framework (CSF), and so on, to account for the evolving technologies of automation and associated threats.
Real-world examples of companies effectively managing risks in automated finance processes
Leaseplan
Leaseplan, a global car hiring firm, which teamed up with a fraud prevention solution service provider to automate the verification process of bank details for every payment made by its 2,000 suppliers. Through robotic process automation, with some of the most modern technologies available, LeasePlan came up with a custom API in a record two months – it helped the company save thousands of hours besides ensuring data security.
Keys Asset Management
Keys Asset Management, an investment fund manager in real estate, automated its payment process with a fraud prevention service using the native connector for Allmybanks. The vendor master file of this company gets cleaned up in an automated process while removing the duplicates and missing data. Approvees feel more confident while sending a request for payment, thus reducing the fraud risk associated with payment.
WorldCom
The WorldCom case is one of the most significant frauds involving manual journals, where expenses were capitalized as fixed assets improperly to inflate net income by $3.8 billion. Finance automation helps avoid such instances by minimizing human intervention that could result in error-prone and fraudulent journal entry accounting practices.
HealthSouth Corporation
HealthSouth Corporation, similar to WorldCom, held up the company’s profits by $2.8 billion for six years by employing manual journal entries. By automating revenue recognition processes and controls, companies are enabled to enforce standards compliance, invoke revenue recognition at the most appropriate point, and analyze data to maximize margins and govern revenue.
Future trends shaping the risk management landscape in finance automation
1. Cloud-based risk management
Cloud computing facilitates scalable, flexible, and cost-effective solutions for risk management. It offers easy integration of data and business applications, allowing real-time collaboration and the possibility of remote access to all of the risk management tools. It contributes to increased agility and resilience.
2. Behavioral analytics for fraud detection
Progressive analytics tools track users’ behavior patterns to determine anomalies and possible fraud in automated finance processes. Such an upfront approach minimizes losses as well as reputational damages.
3. Regulatory technology (RegTech)
Automating compliance processes through RegTech solutions in monitoring changes in regulations, generating reports, and conducting audits, among other processes, helps an organization navigate the complexity of the regulatory landscape while minimizing compliance risks.
4. Quantum computing for risk modeling
Advanced risk modeling and simulation will be made possible by quantum computing. In turn, this will assist organizations in comprehending and controlling complex, interrelated risks in the automated finance ecosystems.
5. Explainable AI for transparency
Explainable AI techniques aid in demystifying black-box algorithms applied to automated risk assessment. Such transparency constitutes trust, accountability, and ethical decision-making in the risk management processes driven by AI.
Automation translates to dynamic risk scenarios for CFOs, who must innovate their risk management strategies. There is a need to balance the benefits of automation against its risks of cybersecurity threats, biased algorithms, and system failure. The essential elements of good governance should be established by the CFO, together with data integrity, advanced analytics, and, finally, a risk-aware culture. Real-life examples demonstrate that proactive risk management pays. Emerging trends expected to define the future of risk management include cloud-based solutions, behavioral analytics, RegTech, quantum computing, and explainable AI, amongst others. The future of CFOs will be powered by automation if one is vigilant enough to adapt to each of these in time and, thereby, protect organizations from instability and assist in rapid growth. But keeping track of what financial solutions can pave the way is mandatory.
Open Money solves this by posting regular automation-led connected/open finance know-how and concepts. Check out Open.money for detailed insights.