A. DEFINITIONS:
"Account(s)",refers to the Cardholder's Savings or Current Accounts that have been designated by SBM Bank to be the eligible account(s) for the valid operation of the Debit Card."ApplicableLaw" means at statutes governing issuance of and transaction in debit cards including Reserve Bank of India Act, 1934, Foreign Exchange Management Act,1999 and at regulations, rules and guidelines framed there under. Orders, permits, tariffs and approvals, including those relating to the Parties or the subject matter of these Terms &Conditions including but not limited toReserve Bank of India("RBI"), National Payment Corporation of India, Exchange Control Regulations."ATM",refers to the Automated Teller Machine whether in India or overseas, whether ofSBM or any other Bank or a shared network, at which amongst other things, theCardholder can use his Debit Card to access his funds in his Account(s) held with SBM Bank (India) Ltd.2"TheBank" or "SBM Bank" or "Us", means SBM Bank (India)Limited having its registered office at 101 Raheja Centre, Free Press Journal Marg, Nariman Point, Mumbai 400021, Maharashtra, India on the terms and conditions as contained herein subject to amendments a per Bank's internal policies and theApplicable Law and its successors and assignees. "International Transactions", refers to the transactions performed by the Card holder through his internationally valid Debit Card, outside India, Nepal and Bhutan."Cardholder","you", "your", "him/ her or similar pronouns shall where the context to admit, refer to a customer of SBM Bank to whom an SBM BankDebit Card has been issued by SBM Bank to operate on Nominated Account(s). At references to the Cardholder in the masculine gender will also include the feminine or other gender. The Cardholder should be either the Account holder or sole signatory or authorized to act alone when there is more than one Accountholder/signatory."Charge"means a charge incurred by the Cardholder for purchase of goods or services on the Debit Card or any other charge as may be included by the Bank from time to time."Primary Account", shall mean in case of multiple accounts linked to the Debit Card, the account that has been designated as being their main/first account of operation, i.e. the account from which purchase Transactions, cash withdrawal charges and fees related to the Debit Card are debited."Nominated Accounts", include the Primary Account as described above and it indicates the Cardholder's account(s) nominated in writing by him to be accessed by his Debit Card and PIN. "PIN",means the Personal Identification Number (required to access ATMs) allocated to the Cardholder by SBM Bank, chosen by him from time to time. "Transaction/s",means instruction given by a Cardholder by using his Debit Card directly or indirectly to SBM Bank to effect action on the Account. (Examples ofTransactions can be retail purchases, cash withdrawals, cash/cheque deposits, etc.)"International Transactions", refers to the transactions performed by the Card holder through his internationally valid Debit Card, outside India, Nepal and Bhutan. "Statement"or "Statement of Account" means a periodic statement of Account/s sent by SBM Bank to the Cardholder setting out the Transactions carried out by the Cardholder(s) during the given period and the balance on that Account. It may also include any information the Bank may deem fit to include."Merchant"or "Merchant Establishments" shall mean establishments wherever located which accept/honor the Debit Card and shall include among others:stores, shops, restaurants, airlines organizations, etc. advertised by the Bank or VISA. "Contactless"refers to the technology through which a Debit Card with an embedded RadioFrequency Identification (RFID) chip and an antenna transmits payment details wirelessly to a contactless reader connected to a Merchant's point-of-sale(POS) system.
B. CARD VALIDITY AND CARDHOLDER OBLIGATIONS
The issue and use of the Debit Card shall be subject to the Applicable Law. The Bank may from time to time, at its discretion, tie-up with various agencies to offer various features on the Debit Card.The Debit Card shall be valid only for Transactions as permitted by the Bank from time to time in India and abroad at SBM Bank ATMs, ATMs of other Banks, which are members of theVISA ATM network and VISA at the POS swipe terminals at MerchantEstablishments. The Debit Card is and will be at at times the property of SBM Bank and shall be returned to SBM Bank unconditionally and immediately upon SBM Bank's request. The Cardholder is requested to ensure that the identity of the Bank officer is established before handing over the Debit Card. The Debit Card is non-transferable and/ or non-assignable by the Cardholder under any circumstances. You must sign on the Debit Card immediately upon receipt. You must not permit any other person to use it and should always safeguard the Debit Card from misuse by retaining the Debit Card under your personal control. The PIN issued to the Cardholder for use with the Debit Card or any number chosen by theCardholder as PIN, should be known only to the Cardholder and are for the personal use of the Cardholder and be kept strictly confidential. A written record of the PIN number should not be kept in any form, place or manner that may facilitate its use by a third party. The Cardholder shall ensure that:PIN is received by him in a sealed mailer. Immediately upon receipt of PIN, change the same to his choice by using the Debit Card at an ATM of the Bank for future Transactions. The PIN should not be disclosed to any third party, including to any staff of the Bank or to Merchant Establishments, under any circumstances. The Bank shall exercise reasonable diligence while issuing the PIN and shall not disclose the Cardholder's PIN, except to the Cardholder, except upon express written instructions by theCardholder. TheCardholder's Account will be debited immediately with the amount of any withdrawal, transfer and other Transactions effected by the use of the Debit Card. TheCardholder should maintain sufficient funds in the Account to meet any such Transactions.The Card holders hall not be able to overdraw the Cardholder's Account with SBM Bank or withdraw funds by use of the Debit Card in excess of any agreed overdue limit.The Card holder shall be responsible for Transactions effected by use of the Card, whether authorized by the Cardholder or not and shall indemnify SBM Bank against any loss or damage caused by any unauthorized use of the Card or related PIN, including any penal action arising there from on account of any violation of RBI guide lines or rules framed under Foreign Exchange Management Act, 1999 or any other law being in force in India and/or any other country/ state/ continent/ territory wherever located in the world at the time. Debit Card usage is also prohibited for overseas forex trading through electronic/Internet trading portals.At the time of Account opening, customer's Savings/ Current Account nominee will be considered as the default nominee for Debit Card application. Bank will not accept any separate Debit Card nomination except the one given at the time of opening the Account. You are requested to note that the Debit Card is valid up to the last day of the month/ year indicated on the Debit Card. You hereby undertake to destroy the Debit Card when it expires such that it is unfit for any use. Your renewed Debit Card shall be sent to you before the expiry of the existing Debit Card at the discretion of SBM Bank, upon evaluation of the conduct of your Account. The Bank reserves the sole right of renewing your Account on expiry and debit any renewable charges to your Account. The Card holder will inform SBM Bank in writing within 15 days from the Statement date of any irregularities or discrepancies that exist in the Transaction details at an ATM/ Merchant Establishment in the Statement of Account sent by SBM Bank. If no such notice is received within this time, SBM Bank will assume the correctness of both, the Transactions and the Statement of Account.
C.MULTIPLE ACCOUNTS/ JOINT ACCOUNTS
The Cardholder agrees that in case he has multiple accounts with the Bank, the Bank shall have the right to decide the number of accounts, which will have the Debit Card facility on them. In case of Debit Cards linked to multiple accounts, Transactions at shared networks ATMs and Merchant Establishments will be effected on the Primary Account. In case there are no funds in this Account, the Bank will not honor the Transaction seven if there are funds available in the other accounts linked to the same Debit Card.Transfer ofPrimary Account or any change in operational mode thereof will not be allowed unless the Debit Card is surrendered and dues, if any, against it, are paid. The Bank will debit the Account linked to the Debit Card for the value of all purchases of goods or services, cash, fees, charges and payments payable by the use of the Debit Card.The Card holder shall maintain, at all times, in his Primary Account at the Bank the minimum balance amount as applicable from time to time during the validity period of the Debit Card, and the Bank may, at its discretion levy such penal or service charges as per Bank's rules from time to time or withdraw the Debit Card facility, if, at any time, the amount of deposit falls or has fallen below the minimum amount of deposit as aforesaid, without giving any further notice to the Cardholder and/or without incurring any liability or responsibility whatsoever, by reason of such withdrawal. The Card holder or such Cardholder who is a joint account holder permitted to operate upon the joint account singly authorizes the Bank to debit the Accounts with the amount withdrawn and/ or transfers effected by the use of the Card, as per Bank's records. The Bank's record for Transaction processed by the ATM machine or Point-of-Sale terminal shall be binding on all the Account holders jointly and each severally. All fees/ charges related to the Card, as determined by the Bank, from time to time, will be recovered by debiting any of the Cardholder'sAccounts. In case any of the joint account holders desires to give stop payment/ transaction instructions, in respect of operations of the Debit Card, at least seven days clear prior notice, in writing, will have to be given to the Bank, so as to enable the Bank to inform all Banks/ ATM centers participating centers participating in the network and take steps in its discretion to carry out the instructions.
C.MULTIPLE ACCOUNTS/ JOINT ACCOUNTS
The Cardholder agrees that in case he has multiple accounts with the Bank, the Bank shall have the right to decide the number of accounts, which will have the Debit Card facility on them. In case of Debit Cards linked to multiple accounts, Transactions at shared networks ATMs and Merchant Establishments will be effected on the Primary Account. In case there are no funds in this Account, the Bank will not honor the Transaction seven if there are funds available in the other accounts linked to the same Debit Card.Transfer ofPrimary Account or any change in operational mode thereof will not be allowed unless the Debit Card is surrendered and dues, if any, against it, are paid. The Bank will debit the Account linked to the Debit Card for the value of all purchases of goods or services, cash, fees, charges and payments payable by the use of the Debit Card.The Card holder shall maintain, at all times, in his Primary Account at the Bank the minimum balance amount as applicable from time to time during the validity period of the Debit Card, and the Bank may, at its discretion levy such penal or service charges as per Bank's rules from time to time or withdraw the Debit Card facility, if, at any time, the amount of deposit falls or has fallen below the minimum amount of deposit as aforesaid, without giving any further notice to the Cardholder and/or without incurring any liability or responsibility whatsoever, by reason of such withdrawal. The Card holder or such Cardholder who is a joint account holder permitted to operate upon the joint account singly authorizes the Bank to debit the Accounts with the amount withdrawn and/ or transfers effected by the use of the Card, as per Bank's records. The Bank's record for Transaction processed by the ATM machine or Point-of-Sale terminal shall be binding on all the Account holders jointly and each severally. All fees/ charges related to the Card, as determined by the Bank, from time to time, will be recovered by debiting any of the Cardholder'sAccounts. In case any of the joint account holders desires to give stop payment/ transaction instructions, in respect of operations of the Debit Card, at least seven days clear prior notice, in writing, will have to be given to the Bank, so as to enable the Bank to inform all Banks/ ATM centers participating centers participating in the network and take steps in its discretion to carry out the instructions.
D. INTERNATIONAL USAGE
Use of theDebit Card must be in strict accordance with the Exchange Control Regulations of RBI. In the event of your failure to comply with the same, you will be liable for action under the Foreign Exchange Management Act, 1999 and may bede barred from holding the Debit Card from SBM Bank, either at the instance of SBM Bank or the RBI. You shall indemnify and hold SBM Bank harmless from and against any/all consequences arising on account of non-compliance with Exchange ControlRegulations of the RBI. The Card is not valid for foreign currency transaction in Nepal and Bhutan. SBM Bank shall be under no liability whatsoever and shall be deemed to be indemnified in respect of a loss or damage arising directly or indirectly out of the decline of a Charge caused by the Cardholder having exceeded the foreign exchange entitlements as prescribed by the RBI as issued from time to time, on SBM Bank becoming aware of the Cardholder exceeding his entitlements. Non-Resident Indians can hold an internationally valid Debit Card, provided all dues arising out of its use in India/overseas are met out of an NRE/NRO Account held with SBM Bank. Card holder agrees that the Bank will not offer facility of international transactions on Debit Card, if customer fails to furnish his/her valid PAN details at the time of account opening or subsequently as may be required under the Applicable Laws and as may be amended. International Debit Cards cannot be used on Internet or otherwise for purchase of prohibited items, like lottery tickets, banned or proscribed magazines, participation in sweepstakes, payment for call back services, and/or such items/ activities for which no drawal of foreign exchange is permitted. Any resident in India collecting and effecting/ remitting payments directly/ indirectly outside India in any form towards overseas foreign exchange trading through electronic/ internet trading portals would make himself/ herself/ themselves liable to be proceeded against with for contravention of the Foreign Exchange Management Act (FEMA) 1999, besides being liable for violation of regulations relating to Know Your Customer (KYC) norms. Also, if any such prohibited transactions are observed on your Debit Card (for online Banking Account), the Debit Card (or Account) shall be closed with immediate effect & the same will be reported to regulatory authorities. In case of international cash withdrawal transactions, the applicable exchange rates and fees will be levied. At a few MerchantEstablishments oversees (e.g. United States of America), you may have to ask the cashier to swipe your Debit Card as a credit card. This is because in some countries "Debit" is connected only to the local network and the transaction may be declined, as it will not reach the VISA network. Transactions in foreign currency will be converted to Indian rupees on the date of conversion based on the rates decided by the Bank/ VISA. The rate used for conversion may be different from the rate in effect on the date of the transaction due to market fluctuation. All Transactions in foreign currency are subject to a charge imposed by the VISA association, either as a reimbursement charge representing the charge imposed on us or as a direct charge to you. An administrative fee as applicable at the time of charging of the foreign currency transaction amount for services provided or actions taken by us in relation to such foreign currency transactions will be payable by you and debited to your Account.
E. MERCHANT ESTABLISHMENT USAGE
The Debit Card is accepted at at electronic Point-of-Sale swipe terminal at Merchant Establishments in India and overseas which display VISA logo and/or any other shared networks and/or agencies as may be recognised by SBM Bank from time to time and which have the facility of offering goods or services for purchase through internet websites in India. Any usage of the Debit Card other than electronic use will be deemed unauthorized and the Cardholder will be solely responsible for such Transactions. It shall be the responsibility of the Cardholder to enter the correct PIN for all/ any Transactions on the Debit Card failing which, SBM Bank shall decline theTransaction if the correct PIN is not entered in three attempts and shall proceed to block the Debit Card. You must sign the charge slip, whenever required, and retain your copy of the same when you are using the Card at a Merchant Establishment. SBM Bank will not furnish copy of charge slips. Any charge wherein charge slip is not personally signed by you, but which can be proven, as being authorized by you, will be deemed to be your liability. SBM Bank will not accept any responsibility for any dealing the Merchant may have with you, including but not limited to the supply of goods and services so availed or offered. Should you have any complaint relating to any VISA Merchant Establishment, you should resolve the matter with the Merchant Establishment and failure to do so will not relieve you from any obligations to SBM Bank. If you decide to cancel your purchase and not accept the goods after the card is swiped, ensure that the Merchant cancels the Transaction immediately and the slip is handed over to you. Any cancellation thereafter will be routed as a "chargeback" on the Merchant through the acquiring bank and will take the time required to complete the process. The Bank does not guarantee full/ partial return of such amount. SBM Bank accepts no responsibility for any charge levied by any Merchant Establishment over and above the value/ cost of Transactions and debited your account along with the Transaction amount.Refunds, if any, will only be credited to your Account (less cancellation charges) after it is received from the Merchant by the Bank. If the credit is not posted to your Account within 30 days from the day of refund, you must notify SBM Bank, along with a copy of the credit note from the Merchant. The Debit Card should not be used at hotels during check-in and also at other locations where payment is made before completion of the purchase Transaction or service. The Debit Card should not be used over any mail order/ phone purchases and any such usage will be considered as unauthorized.
F. ATM USAGE
The Debit Card is accepted at SBM Bank ATMs and VISA enabled ATMs world wide. Cash withdrawals and balance inquiry performed by the Cardholder at VISA enabledATMs in countries other than India will be subjected to a fee, as per prevailing tariff of charges. Cash withdrawals and balance inquiry at VISA ATMs (non- SBM Bank) in India may also be subjected to a fee (as decided by SBM Bank from time to time) and will be debited to the Account at the time of such cash withdrawal and balance inquiry Transactions. All Transactions at non-SBMBank ATMs are subjected to charges as determined by SBM Bank from time to time. The charge schedule shall be updated on Bank's website. For all cash withdrawals, cheque/cash deposits at an SBM Bank ATM, any statement/receipt issued by the ATM at the time of deposit or withdrawal shall be deemed conclusive, unless verified and intimated otherwise by SBM Bank. Any such verification shall likewise be final and conclusive, and this verified amount be binding on the Cardholder. SBM Bank will not be liable for any failure to provide any service or to perform any obligation there under where such failure is attributable (whether directly or indirectly) to any malfunction of the ATM or the Debit Card, temporary insufficiency of funds, any dispute or other circumstances beyond its control. SBM Bank will not be liable for any consequential or indirect loss or damage arising from or related to the loss/misuse of the Debit Card and related PIN, how so ever caused. The availability of ATM services in a country other than that in which the card was issued is governed by the local regulations in force in the said country. SBM Bank shall not be liable if these services are withdrawn without notice thereof. The type of transaction offered on shared network ATMs may differ from those offered on theBank's own network. The Bank will only support cash withdrawal and balance enquiry Transactions at the ATMs belonging to shared network. The Bank reserves the right to change the types of Transactions supported without any notice to theCardholder. Fast cash options in the ATM can be used for Primary Account only. All transactions, in particular deposit of cash and cheques, shall be subject to delay, due to transit period. The Bank shall not be responsible for any loss or damage or inconvenience caused to the Cardholder due to such delays. The Card holder should retain the record of Transactions generated by the ATM with him/ her. The Cardholder agrees that he/ she will be allowed to withdraw cash up to a maximum of Rs. 2,00,000/- (Rupees Two Lakh only) and make purchases up to a maximum of subject to Rs. 3,00,000/- (Rupees Three Lakh only) and total Rs.5,00,000/- (Rupees Five lakh only) per day subject to availability of clear balance in the Account(s) or any such maximum withdrawal/purchase limits decided by the Bank from time to time. Any attempt to violate these limits would lead to withdrawal of the Debit Card facility. The Cardholder agrees not to attempt to withdraw/ purchase using the Debit Card unless sufficient funds are available in the Account. The Bank has the right to change these limits without any notice. Further, the Cardholder/ customer will have an option to choose these transaction limits, as per his/her risk appetite/usage, upto the maximum limit prescribed by the Bank.There shall not be any signed receipts for deposits. Transactions of deposits shall be subject to verification by the Bank's officials or its designated persons, when the deposit envelopes are opened, and cash/ cheque (s) is/ are verified. In case of any discrepancy whatsoever, the Bank's decision shall be final and binding upon theCardholder. Deposit involving mutilated or soiled notes will be subject to final acceptance/ reimbursement by RBI, as per their Note Refund Rules as maybe applicable from time to time. Cheques will be accepted for collection only and the proceeds will not be available until they have been cleared. Any deposits of foreign currency or otherwise considered unacceptable will be returned at theCardholder's cost, risk and responsibility. Collection and credit of proceeds insufficient funds after ATM/or POS terminal debit, the cheque would be returned by the Bank.
G. ONLINE / INTERNET USAGE
You agree and accept the Debit Card services that are being provided by the Bank at your request to carry out online transactions through Debit Card instructions on your savings account, as given by you. You have no objection whatsoever, that your billing details are provided to us by Merchants to whom you make payment using these Debit Card services. You agree that the record of the instructions given and Transactions under taken by you on theDebit Card with us will be conclusive proof and binding for all purposes and can be used as conclusive evidence in any proceeding. You understand and agree that the shared networks may provide different functionalities and service offerings that may require you to provide certain additional details to complete the online Transaction. You agree that unless (i) you enter the complete and correct data/information in the verification field/s in the Internet website or (ii) you properly scan the QR code of your Merchant, you will not be able to make payment using your SBM Debit Card. In case you wish to cancel a completed Transaction due to an error or on account of agreed merchandise return, the earlier transaction must be cancelled with the Merchant and a confirmation of the cancelled receipt must be retained in your possession. Reversal refund of debits due to such transactions will be processed manually and the confirmation of the cancelled receipt needs to be produced by you, if called for by the Bank.You agree that all refunds due to non-delivery of goods or services/rejection of the goods or services will be done at the request of the relevant Merchant only. In case of refunds, we will not refund payment processing charges levied, if any, on you for processing of the Transaction. You agree that without prejudice to anything contained anywhere in these Terms & Conditions, Bank will be under no liability, whatsoever, to you , in respect of any loss or damage arising, directly or indirectly, out of (i) any defect in any goods or services supplied; (ii) the refusal of any Merchant to honour or accept the payment through SBM Debit Card; (iii) the malfunction of any computer terminal, any delay/technical failures; (iv) sharing of access details of your account by you or any third party to any unauthorised person; (v) Any misstatement, misrepresentation, error or omission in any details disclosed to us by you; or (vi) Any discrepancy between the amount required to be paid by the respective Merchant(s) and the instructions given by you; or (vii)inability of your mobile device to scan the QR code; or (viii) failure of theMerchant to raise cancellation/refund request. You agree that this Debit Card facility is purely a facility for you to purchase goods and/or make use of services, and we hold out no warranty or make no representation about the quality, delivery or otherwise of the merchandise. You agree that for reasons that the internet website is not capable of accepting all the details required by us and/or the shared networks to complete the onlineTransaction, the said Transaction will not be treated as complete and in which case we will not be held liable for any incomplete/ unprocessed/ rejected Transactions. The existence of any claim or dispute will not relieve you of your obligation to pay all the charges and you agree to pay promptly such charges, not with standing any dispute or claim, whatsoever. In case of any dispute, we reserve the right to suspend any Merchant/master Merchant either temporarily or permanently. During this period, the Debit Card facility will not work for all such suspended Merchants.
H. CONTACTLESS MODE
Contact mode('CM') refers to dipping the Debit Card in the EMV (Europay, VISA and Visa) compliant Merchant POS terminal and authenticating the Transaction using an EMV chip and PIN or by swiping the Debit Card and authenticating the Transaction using a magnetic stripe for the purpose of making a payment/ Transaction. Contactless mode ('CLM') refers to waving or tapping the EMV enabled Debit Card on a contactless enabled EMV compliant POS terminal for the purpose of making a payment/ Transaction. Contactless card refers to a dual interface EMV compliant Debit Card capable of processing transactions through both CM and CLM. CLM is an additional feature included in the SBM Debit Card and does not in any manner affects the existing functionality of the Debit Card which includes but is not limited to Transactions, reward points, cash withdrawal, online payments, fees and service charges etc. As per the RBI directive, under CLM feature ,a Cardholder is entitled to make a purchase not exceeding INR 2,000/- at a merchant POS using a CLM of payment, depending on the available balance in the linked Account.For Transactions carried out using CLM, customers are not mandatorily required to enter the PIN during the Transaction. CLM of payment may work only at select Merchant locations which have a contactless enabled POS or a reader capable processing a CLM Transaction. SBM Bank reserves the right to appoint or terminate retail outlets and Merchants to the chain of outlets/Merchants offering this CLM/CM feature, at its sole discretion and decision of SBMBank shall be final and binding. To make the payment using a CLM, Cardholder is required to bring the Debit Card in close proximity, which is approximately 4 cm or less, of the contactless enabled POS or a reader and tap or wave the Debit Card. CLM of payment is only applicable for purchases at a Merchant POS and not for ATM withdrawals or online purchases. Cardholder may continue to use contact mode for Transactions at a Merchant POS for any value depending on the available balance in the linked Account and in line with these Terms & Conditions. Card holder agrees, accepts and acknowledges that use of this CLM/CM feature shall be voluntary by the Cardholder and CLM is not mandated by SBM Bank. However, SBMBank shall not be liable for any conditions that the Merchant or the acquiring bank may impose on the acceptance / non-acceptance of CLM /CM payment. No charge will be levied by SBM Bank solely for using CLM of payment. However, the Card holder accepts, agrees and acknowledges that the Debit Card shall continue to attract annual fees, transaction fees, service charges and any other charges as applicable on the Debit Card from time to time. SBM Bank reserves its right to decline issue of the Debit Card (CLM enabled) to the Cardholder without any reason and SBM Bank shall not be held liable or responsible for such decision. SBM Bank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/ suspend/ amend/ cancel or disable CLM feature, without assigning any reasons thereof. These Terms & Conditions shall be in addition to & not in substitution/derogation to the rules & regulations governing the use of the SBM Bank debit Card and/ or the SBM bank website ("Rules & Regulations"). Card holder shall not hold SBM Bank, its group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for any actions, claims, demands, losses, damages, costs, charges and expenses which the Cardholder claims to have suffered, sustained or incurred or claims to suffer, sustain or incur, by way of and/or on account of this Debit Card facility including but not limited to any delays, loss of business, profit, revenue or goodwill, anticipated savings, damages, fees costs, expense, etc. or for any indirect or consequential, special or exemplary damages or loss arising in connection with CLM/ CM feature or due to unavailability/ usage of CLM/ CM feature or in performance of its obligations or otherwise. The Card holder agrees, accepts and undertakes not to use this CLM/ CM feature for any purpose that might be construed as contrary or repugnant to any applicable law, regulation, guidelines, SBM Bank policy or for any purpose that might negatively prejudice the goodwill of SBM bank. SBM Bank makes no express or implied warranty, guarantee, representation, or under taking whatsoever, regarding this CLM/ CM feature, which are not expressly mentioned herein.
I. FEES
Transaction fees for cash withdrawals/ balance inquiry, will be debited to the Account at the time of posting the cash withdrawal/balance inquiry or whenever applicable. All transactions in foreign currency will be billed in the Cardholder's bank account Statement in Indian Rupees. You hereby authorize SBM Bank and VISA to convert the charges incurred in foreign currency into the Indian Rupee.
J. FEATURES OF THE DEBIT CARD
The Bank does not guarantee or warrant the efficacy, efficiency, usefulness of any of the products or services offered by any service providers/ merchants/ outlets/ agencies. Disputes (if any) would have to be taken up with the concerned service providers/ merchants/ outlets/ third party agencies, etc. directly, without involving the Bank.
