Every invoice you raise — aged, forecast, chased. Open's receivables agent drafts the follow-up, tracks promise-to-pay, escalates by ageing, and matches inbound credits to the right invoice automatically.
Open's receivables view isn't a monthly close report. It's live — every invoice aged in real time, every promise-to-pay tracked, every customer's payment pattern learned and used to predict the next collection.
The receivables agent watches every invoice. When ageing crosses a threshold, it drafts the right follow-up — polite at day 30, firmer at day 60, escalation at day 90 — addressed to the right person in the customer's AP team.
A polite confirmation that the invoice is on file, with the due date and payment instructions. Reduces "we never got it" claims.
Direct, factual — "this invoice is now overdue, please confirm settlement date." Drafted in your brand voice.
Auto-CCs your relationship owner and the customer's AP head. Restates terms, references the PO, includes a settlement options menu.
Final demand drafted, ageing report attached, dispute log compiled. Hand off to recovery counsel or arbitration with one click.
Capture verbal "we'll pay by Friday" promises from calls. Agent watches the date, escalates if it slips.
When AP cites a quality dispute, the agent logs it, links to the GRN/invoice, routes to ops, and pauses the chase clock until resolution.
When a customer's payment hits your bank account, Smart Statement tags it. The receivables agent matches it to the right open invoice — by UTR, by amount, by reference, by counterparty graph — and closes the line.
Every invoice watched. Every credit matched. Every overdue followed up — by an agent that doesn't take Mondays off.