For Hospitality

Aggregator + POS. Reconciled by Friday night.

Multi-outlet F&B chains, hotels, QSR, cloud kitchens — Swiggy and Zomato settlements, multi-acquirer POS, tip and service charge handling, liquor licensing, payroll. Open's agent does Saturday recon Friday night.

Book a demo →
Recon · 120 outlets T+1
Today's settlements · across channels
₹84.42 Cr
▲ Saturday recon complete · 120/120
Swiggy · Zomato · POS Done
Swiggy settled · 18 outlets₹14.8 L · weekly cycle · 0 gaps
Settlement recon · 120 outlets · live
T+1
Today's settlements · across channels
₹84,42,18,000
▲ Saturday recon complete · 120/120
Swiggy
18 outlets · weekly
+₹14,82,400
3-WAY
Zomato
18 outlets · weekly
+₹11,28,300
₹1.02L
Dine-in · POS
Razorpay + Pine Labs
+₹46,40,500
POS
Ubereats · legacy
4 outlets · monthly
+₹2,42,800
3-WAY
EazyDiner reservations
12 outlets · monthly
+₹4,18,000
3-WAY
Saturday recon status?
120/120 outlets reconciled · 1 gap · Zomato refund credits missing.
LIVE OPEN AGENT · v2.4
I. Built for the hospitality cycle

Saturday morning. Reconciled by Friday.

F&B finance teams spend Saturdays reconciling aggregator settlement reports against bank credits. Open's agent does it Friday night, pings only on variance.

  • 01Aggregator settlement recon — Swiggy, Zomato, EazyDiner, Dineout, BookMyShow — each aggregator's settlement cycle native. Outlet-level matching by order ID.
  • 02Multi-acquirer POS — Razorpay, Pine Labs, Mswipe, BharatPe — every swipe matched to bank credit. MDR tracked. Chargebacks logged. Tips routed correctly.
  • 03Tip + service charge — segregated from food revenue. Tax treatment per state (some states tax, some don't). Outlet-level tip pool tracked.
  • 04Liquor licensing — alcohol sales tracked separately (different GST, excise, state licence). Stock-to-sales matched. Excise duty paid from segregated account.
  • 05Hotel + property management — for chain hotels: room revenue + F&B + spa + laundry — each revenue stream auto-tagged. Property-level P&L live.
120 outlets
in our largest F&B chain customer
Friday 9pm
average recon-complete time on Open
0 weekends
needed for outlet-level reconciliation
Aggregator recon · this week · 5 of 8 ✦ 1 gap
Swiggy
18 outlets · ₹14.82 L gross
+₹11.98 L 3-WAY
Zomato
18 outlets · ₹11.28 L gross
+₹8.42 L ₹1.02L
Dine-in · POS
all outlets · Razorpay+Pine
+₹2.15 Cr POS
EazyDiner
12 outlets · reservation
+₹4.18 L 3-WAY
Dineout · gift cards
all outlets
+₹84 K 3-WAY
II. Six workflows for F&B + hotels

Built around multi-outlet hospitality.

Every workflow F&B chains, QSR brands, cloud kitchens, hotel groups, and luxury properties run — native to your banking screen.

Aggregator recon

Swiggy · Zomato

Weekly settlement cycles native. Outlet-level matching by order ID. Refund credits tracked. Friday night recon complete.

Multi-acquirer POS

Razorpay · Pine · Mswipe

Every swipe matched to bank credit. MDR tracked. Chargebacks logged. Tips routed correctly.

Tip + service charge

Tax-correct handling

Segregated from food revenue. State-wise tax treatment. Outlet-level tip pool tracked.

Liquor licensing

Excise + state licence

Alcohol sales segregated (different GST + state excise). Stock-to-sales matched. Excise paid from segregated.

Hotel + property

Room + F&B + spa

Each revenue stream auto-tagged. Property-level P&L live. STR data benchmarked against revenue.

Multi-outlet payroll

Manager + staff

Per-outlet manager salary + staff payroll. PF + ESI + tip-pool distributions. Auto-processed weekly.

✦ For Hospitality

Get your Saturdays back. Open does Friday night.

Aggregator + POS · multi-outlet · tax-correct tip handling — every settlement matched, every Friday.

Book a demo →